Because each item is custom‑made, we do not accept returns or exchanges for reasons such as size, color preference, or change of mind.
- However, your satisfaction matters to us:
- If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery.
- We’ll gladly replace the item or issue a store credit if the issue is confirmed.
- To help avoid sizing issues, please check our size guides carefully before ordering.
Thank you for supporting sustainable, made‑to‑order products!
This wording makes it clear that returns aren’t possible in general, but it still reassures customers that you’ll help if something goes wrong. It also highlights the eco‑friendly and personalized nature of print‑on‑demand, which builds trust.